In the next window, click on Advanced options, check Let me repair my account manually and click on Repair:ĥ. Select the mailbox in question and click Repair:Ĥ. Go to the File tab > Info > Account Information page and click on Account Settings:ģ. Open Microsoft Outlook 2019 on your device.Ģ.

In order to check or update the configuration of an existing email account, follow these steps:ġ. Should any questions arise, feel free to contact our Support Team for further assistance. If that is the case, configure the application so it functions without affecting email. If so, please try disabling your antivirus/firewall - these features might block the connection to the mail server due to their configuration. In this case, please make sure the settings you use match the ones in the guideline. Please check the incoming (IMAP) server settings and try again'. We couldn't connect to the incoming (IMAP) server. NOTE: You may come across the following error while setting up an email account set up in Outlook: ' Something went wrong. You can also use different devices and email/webmail clients to access the same mailbox and check, send and receive email, which is not available with POP3 connection. IMAP allows you to access your emails from any client, and any device, and webmail login at any time, until you delete them. IMAP stands for Internet Message Access Protocol, and was designed specifically to eliminate the limitations of POP. You will not be able to access any previously downloaded emails from any other device, or with any other email client, or through webmail. This means you can only ever read those email messages in that email client, on that computer. POP works by downloading your emails from your provider's mail server and then marking them for deletion there. POP3 stands for Post Office Protocol, and was designed as a simple way to access a remote email server.

On the next page, select the POP or IMAP option: Select the Change account settings option and click Next. The detailed instructions can be found below.ĥ. If you are not able to proceed, you may need to repeat the process using the manual setup.

Microsoft outlook 2019